Frequently Asked Questions (FAQ)

Q1: Can Happiness repair Joyoung soya milk maker bought from elsewhere?

A1: As much as we would like to, we may not be able to repair Joyoung soya milk makers that are not sold by our authorized dealers (appointed by Happiness Pte Ltd) due to difference in electrical voltage and availability of parts. Joyoung soya milk makers sold by unauthorized dealers may not conform to Singapore's safety standards. Singapore's electrical voltage is between 220V - 240V. If a Joyoung soya milk maker that requires only 220V or below is used in Singapore, it may short circuit due to the higher voltage here. Joyoung manufactures and customizes their soya milk makers according to each country's safety specifications and electrical voltage. We are authorized to repair Joyoung soya milk makers made for the Singapore market.

Q2: If my machine was bought overseas, can you repair it?

A2: Please refer to A1.